Add a fast, mobile-first booking widget to your own website so guests can reserve a table in seconds, receive instant confirmation, and land straight in your guest database — working alongside the reservation and POS tools you already use.
An online restaurant reservation system is an embeddable widget that lets guests book a table directly on your website. HospitalityTechAI helps independent restaurants, bars and private-dining teams take bookings on any device, send instant confirmations, and capture every guest into a CRM — working alongside your existing reservation and POS tools, not replacing them.
Built by a product studio
Part of HexaTech, HospitalityTechAI brings an online booking widget, guest CRM and loyalty into one workspace — designed to sit alongside the reservation and POS tools you already run.
What you can do
A lightweight widget drops onto your existing website — homepage, a "Book a table" button or the footer. Bookings happen on your domain, under your brand, so you own the guest relationship. Smart table suggestions match party size to the right table automatically.
Most restaurant bookings start on a phone. A short, thumb-friendly flow — date, time, party size, done — keeps taps to a minimum, which helps reduce drop-off at the point of booking.
The guest sees an on-screen confirmation immediately and can receive a confirmation message, while the diary updates in real time so the team sees the booking without manual entry.
Every online booking creates or updates a guest profile — visit history, preferences and notes build automatically, so a first online booking becomes the start of a lasting relationship rather than an anonymous cover.
When a guest asks a question the widget can't answer, or books outside opening hours, the AI Guest Host can answer enquiries 24/7 and qualify intent, so late-night interest isn't lost.
Optionally connect online bookings to rewards, tiers and birthday perks with Loyalty, and use Analytics to read reservations, repeat visits and revenue signals — an add-on layer, not a requirement.
How it works
Place the booking widget on your existing website and style it to your brand — no app or separate microsite for guests to find.
On any device, the guest picks date, time and party size in a short mobile-first flow, with smart table suggestions behind the scenes.
The guest sees confirmation on screen straight away and can receive a message, while your diary updates in real time.
The booking creates or updates a guest profile in your CRM, so preferences and visit history build automatically for next time.
Is it the right fit?
| Best fit for | Independent restaurants, premium bars and private-dining teams that want guests to book on their own website, with an AI-assisted reservation and guest-data layer on top. |
|---|---|
| Not ideal for | Hotels needing a full PMS, or venues wanting to fully replace an enterprise POS — HospitalityTechAI works alongside those, it doesn't replace them. |
| Key features | Embeddable mobile-first booking widget, smart table suggestions, instant confirmation, automatic guest-CRM capture, 24/7 AI guest host, optional loyalty and analytics. |
| Next step | Book a demo, or start by embedding the widget on one page of your site. |
Who it's for
Take bookings on your own website and keep every guest, note and visit in one place instead of renting the relationship from a marketplace.
Let guests reserve in a few taps on their phone, confirm instantly, and give regulars a profile that builds with every visit.
Capture enquiries and bookings around the clock, with the AI Guest Host qualifying intent even after hours.
Run a consistent online booking flow across sites, with guest data flowing into one shared CRM.
FAQ
It's built for independent restaurants, bars, private-dining teams and small groups that want to take table bookings directly on their own website. It suits venues that care about owning the guest relationship rather than renting it from a marketplace. It is not designed for hotels, which are covered by a separate product.
No. HospitalityTechAI is designed to work alongside the reservation and POS tools you already use, adding an online booking widget and a guest-data layer on top. You can keep your existing diary and till and still capture every online booking into one guest CRM.
Pricing depends on your venue and the modules you switch on, so the best next step is a short demo tailored to your setup. You can book a demo or message us on WhatsApp and we'll walk through the widget with your website in mind.
The widget embeds on your existing website and is designed to sit alongside your current reservation and POS tools. During your demo we'll confirm how it fits your specific stack and where guest data should flow.
Because it's an embeddable widget rather than a full system replacement, getting a booking form live on your site is typically quick. We help you place it, style it to your brand and connect guest capture to your CRM.
The AI Guest Host can answer common guest enquiries 24/7 and qualify intent, while the widget keeps taking bookings around the clock. That means interest at 11pm still becomes a confirmed table and a captured guest profile instead of a missed message.
The guest details captured through the widget belong to you and sit in your own guest CRM, not a marketplace. Access is scoped per organisation with access controls and an audit log, and you can export or delete records on request. UK venues are supported in line with UK GDPR expectations; if you operate under another data-protection regime, ask us what is in scope before you launch.
This page is about the online booking widget that lives on your website and captures guests into your CRM. If you want the full multi-channel booking journey, see the restaurant booking system.
No. Guests book straight from your website in the browser on any device, with a mobile-first flow designed for phones. There's nothing for them to install, which helps reduce drop-off at the point of booking.
Yes — optionally. Online bookings can connect to the Loyalty module so guests earn rewards, move through tiers and receive birthday perks, and Analytics helps you see repeat visits and revenue signals over time.
