Capture more guest demand
Every guest question gets a fast first response — on any channel, 24/7.
AI Guest Host & Reservation Engine
The restaurant reservation system that fills more tables.
One workspace. More reservations. Stronger loyalty.
HospitalityTechAI is an AI-powered restaurant reservation system — guest host, table booking, guest CRM and loyalty in one workspace for restaurants, bars and venues.
Built for venues where every enquiry, booking and returning guest matters.
Customers
A word from our customers
Reviews of FDS Cards Ltd’s service and products.
“Customer service is amazing, web page is very clear and understandable and the product is great!”
“Superfast response and delivery, excellent quality. Highly recommended.”
“FDS cards were very helpful and on point with all the requests.”
“Excellent product range & quality & very proffesional & quick service. I strongly reccomend them.”
“Responsive and forthcoming staff, great communication”
“Fast service and good quality.”
“It was better than advertised :)”
A restaurant reservation system is software that captures booking enquiries, manages table availability and stores guest details in one place. HospitalityTechAI adds an AI guest host that answers enquiries 24/7, a reservation engine, guest CRM and loyalty — helping restaurants, bars and venues book more tables and bring guests back, alongside the tools they already use.
The guest journey
From enquiry to return visit.
Every step connected in one workspace — so no enquiry, booking or returning guest slips through the cracks.
Guest enquiry
A guest reaches out by web, chat, WhatsApp or phone — captured from any channel, any time.
AI Guest Host
The AI replies instantly, answers questions and qualifies the reservation intent.
Reservation
The right table is matched to the party size and the booking is confirmed.
Guest CRM
Preferences, notes and visit history are saved to the guest's profile.
Loyalty
Rewards, tiers and birthday perks turn a good visit into a reason to return.
Return visit
Automated follow-ups bring the guest back — and the cycle compounds.
Product
All the tools your team needs. One beautiful workspace.
From first enquiry to returning guest, everything connected in one place.
Illustrative — the workspace mockups below use demo data, not real company statistics.
AI Host
Respond before guests choose another venue.
- Answers common questions
- Collects party details
- Detects reservation intent
- Prepares the next action
Can we book private dining for Friday?
Yes. I can collect your group size, time and occasion for the events team.
- Intent
- Private dining
- Next step
- Manager review
Qualified enquiry
- Channel
- Website chat
- Guest
- Emma R.
- Status
- Ready for follow-up
Reservation Engine
Match demand to the right table.
- Real-time availability
- Smart table suggestions
- Guest profiles & preferences
- Automated follow-ups
- Loyalty & repeat visits
- Clear insights that drive action
Best match
Table 12
Window view · 4 guests
Quiet corner
Table 7
4 guests
Private dining
Room 2
Up to 10 guests
- 7:00 PM
- 7:30 PM
- 8:00 PM
- 8:30 PM
- 9:00 PM
Reservation Summary
- Date
- Sat, 24 May 2025
- Time
- 8:15 PM
- Party size
- 4 guests
- Table
- Table 12
- Area
- Main Dining
- Occasion
- Birthday celebration
Confirm reservationAdd to Guest CRM
Guest CRM
Know who is coming back.
- Preferences stay visible
- Visits and spend in one view
- Notes for the host team
James Carter
12 visits
- Favourite
- Wine Pairing Menu
- Birthday
- 18 July
- Average spend
- £145
- Preferences
- Window table, quiet area
Next best action
Invite James to the seasonal tasting menu before his next birthday visit.
Loyalty
Turn good evenings into repeat visits.
- Gold guest status
- Birthday benefits
- Reward progress
Gold Guest
12 visits
3 rewards unlocked · Birthday benefit available
Next reward progress
Campaign ready
Send a tasting-menu invitation to high-intent returning guests.
Service Flow
Give tonight's team a clearer rhythm.
- Confirm VIP table
- Prepare birthday note
- Send post-dinner follow-up
- Review private dining enquiry
- 18:00Confirm VIP table
- 18:30Prepare birthday note
- 22:15Send post-dinner follow-up
Focus
Hosts and managers see the next action without searching across tools.
Analytics
Simple business signals for operators.
- Reservations +24%
- Repeat visits +18%
- Private events +12%
- Revenue +£8,420
+24%
Reservations
+18%
Repeat visits
+12%
Private events
+£8,420
Revenue
Manager view
See demand, reservations and repeat-visit movement without waiting for reports.
Hospitality outcomes
Designed around the jobs hospitality teams actually care about.
Five outcomes your floor, front-of-house and management team feel every service.
Book more tables
Qualified guests move smoothly toward a confirmed reservation.
Know your guests
Preferences, visit history and notes stay visible to your team.
Bring guests back
Automated follow-ups and loyalty campaigns grow repeat visits.
Make smarter decisions
Managers see reservations, demand and revenue signals clearly.
Revenue leak
Where restaurants lose bookings
Most lost revenue comes from slow replies, missed reservation follow-up and unclear guest visibility.
Without HospitalityTechAI
- 11:34 PMGuest sends a table request
- 11:36 PMNo one available to reply
- 11:42 PMGuest books elsewhere
Revenue lost
With HospitalityTechAI
- 11:34 PMAI Host replies instantly
- 11:35 PMTable reserved & confirmed
- 11:36 PMGuest added to CRM
Revenue captured
Night-time AI Host
Your venue closes. The guest journey doesn't.
AI Guest Host continues answering enquiries, collecting reservation intent and preparing tomorrow's service while your team sleeps.
Opportunity calculator
What could missed enquiries be costing?
Two quick inputs give a rough monthly value of the reservations slipping through slow replies and missed follow-up.
- Respond to every enquiry instantly, 24/7
- Turn more enquiries into booked tables
- Bring more guests back
Potential monthly revenue
£2,300Rough planning estimate — assumes you recover about a quarter of missed enquiries.
Is it the right fit?
Where HospitalityTechAI fits.
A great fit
You'll get the most from it if…
- You run an independent restaurant, premium bar, venue or private-dining team
- You want more reservations without more admin
- You want guest history, notes and loyalty in one place
- You'd like an AI host answering enquiries around the clock
Maybe not yet
It might not fit if…
- You need a full hotel PMS
- You want to replace an enterprise POS entirely
- You have no seated-table or reservation service
FAQ
Questions, answered.
Who is HospitalityTechAI built for?
Restaurants, bars, venues, private dining teams and hospitality groups that want better guest communication, more reservations and clearer follow-up operations.
Does it replace my reservation or POS system?
No. It can work as a guest communication and reservation-growth layer around your existing tools. The goal is to capture demand, qualify intent and improve follow-up.
Can it answer guest enquiries outside opening hours?
Yes. AI Guest Host can respond 24/7, collect guest details, identify reservation intent and prepare enquiries for your team.
Can we start with only one module?
Yes. Many venues start with AI Guest Host or Reservation Engine, then expand into CRM, loyalty and analytics later.
Is this only for large restaurant groups?
No. It can support independent restaurants, premium bars, private dining teams and multi-location hospitality groups.
Can it help with private dining and event enquiries?
Yes. It can collect group size, preferred date, occasion, budget signals and contact details so your team receives a clearer enquiry.
Can the AI hand over to our team?
Yes. HospitalityTechAI can qualify the request, capture important details and route high-value or sensitive enquiries to your staff.
Can it help bring guests back after a visit?
Yes. Follow-ups, loyalty prompts and repeat-visit campaigns can help keep guest relationships warm after the booking is complete.
Does it support guest preferences and notes?
Yes. Guest preferences, visit history and notes can stay visible so hosts and managers can deliver a more personal experience.
How do we book a demo?
Use the Book a demo button and the team will guide you through the best starting workflow for your restaurant or venue.